Customer satisfaction research management: a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex

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Material type: Text

TextPublication details: 2005 New Age Int.Pub New DelhiDescription: xiii, 248 pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.8343 ALL (Browse shelf(Opens below))	Available		39842

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Previous	658.8342095 CHA Consumer behaviour in Asia: issues & marketing practice	658.83420954 MAJ Consumer behaviour : insights from Indian market	658.8343 ALL Customer satisfaction research management	658.8343 ALL Customer satisfaction research management: a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex	658.8343 BIJ We are like that only: understanding the logic of consumer India	658.8343 BIJ We are like that only: understanding the logic of consumer India	658.8343 MUR Consumer and quality	Next

No:B-CBS-09-1720; Dt:11/02/2010

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