Results of search for 'ccl=su:{Customer}' › H.T.Parekh Library catalog

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	201.	Customer satisfaction research management by Allen, Derek R Material type: Text; Format: print ; Literary form: Not fiction Publication details: Pearson Power 2005 Availability: Items available for loan: (1)Call number: 658.8343 ALL. Place hold Add to cart (remove)
	202.	Overpromise and overdeliver: the secrets of unshakable customer loyalty by Barrera, Rick Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Penguin Books 2005 Availability: Items available for loan: (1)Call number: 658.406 BAR. Place hold Add to cart (remove)
	203.	Customer relationship management by Chaturvedi, Mukesh; Chaturvedi, Abhinav Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2005 Availability: Not available: : Withdrawn (1). Add to cart (remove)
	204.	Managing customer relationships in service industries by Nargundkar, Rajendra; Panda, Tapan K Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2005 Availability: Items available for loan: (1)Call number: 658.812 NAR. Place hold Add to cart (remove)
	205.	Capturing customer equity: moving from products to customers by Bejou, David; Iyer, Gopalakrishnan R. Eds Material type: Text; Format: print ; Literary form: Not fiction Publication details: Best Business Books 2006 Availability: Items available for loan: (1)Call number: 658.812 BEJ. Place hold Add to cart (remove)
	206.	Relationship marketing: gaining competitive advantage through customer retention Edited by Throsten Hennig Thurau by Henning-Thuran, Thorsten Ursula Hansen Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin Springer Verlag 2000 Availability: Items available for loan: (1)Call number: 658.812 HEN. Place hold Add to cart (remove)
	207.	No cover image available Satisfaction of customers with Quatar Airways service and its performance with respect to the competition by Kumar, Vinod Niranjan Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Institute for Financial Management and Research 2005 Availability: Not available: : Withdrawn (1). Add to cart (remove)
	208.	No cover image available A study of the service quality of Kotak securities.com as perceived by its customer by Kumar, M. Nirmal Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Institute for Financial Management and Research 2006 Availability: Not available: : Withdrawn (1). Add to cart (remove)
	209.	No cover image available A study on fee based products and an exploratory research on channel migration of customers by Kumar, Anand Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Institute for Financial Management and Research 2005 Availability: Not available: : Withdrawn (1). Add to cart (remove)
	210.	No cover image available Analysing the customer preferences awareness level and value added services they expect from HDFC Asset management company Limited by Philip, Sonal Daniel Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai Institute for Financial Management and Research 2003 Availability: Not available: : Withdrawn (1). Add to cart (remove)
	211.	No cover image available Amaze your customers by Zanetti, Daniel Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page 2003 Availability: Items available for loan: (1)Call number: 658.812 ZAN. Place hold Add to cart (remove)
	212.	No cover image available Up close and personal? customer relationship marketing by Gamble, Paul R. et al Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Kogan Page 1999 Availability: Items available for loan: (1)Call number: 658.812 GAM. Place hold Add to cart (remove)
	213.	Customer relationship management: a data based approach by Kumar, V; Reinartz, Werner Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore John Wiley & Sons (Asia) Pte Ltd., 2006 Availability: Items available for loan: (1)Call number: 658.812 KUM. Place hold Add to cart (remove)
	214.	Customer focus: the new imperative: customer service and satisfaction Vol I by Mukerjee, Kausik Ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hyderabad ICFAI, Institute 2006 Availability: Items available for loan: (1)Call number: 658.812 MUK. Place hold Add to cart (remove)
	215.	Client relationship management: how to turn client relationship into a competitive advantage by Po-Chedley, David A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bombay Jaico Pub House 2003 Availability: Items available for loan: (1)Call number: 658.46 PO. Place hold Add to cart (remove)
	216.	Service sector management : An Indian perspective. by Bhattacharjee, C Material type: Text Publication details: Bombay Jaico Pub House 2005 Availability: Items available for loan: (1)Call number: 658.812 BHA. Place hold Add to cart (remove)
	217.	Customer loyalty : concept, context and character by Rai, Alok Kumar,; Srivastava, Medha Material type: Text Publication details: New Delhi McGraw Hill 2014 Availability: Items available for loan: (1)Call number: 658.812 RAI. Place hold Add to cart (remove)
	218.	101 ways to really satisfy your customers:How to keep your customers adn attract new ones. by Griffiths, Andrew Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Viva Books 2007 Availability: Items available for loan: (1)Call number: 658.812 GRI. Place hold Add to cart (remove)
	219.	Customer relationship management in indian banking industry. by Uppal, R K Ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi New Century Pub., 2008 Availability: Items available for loan: (1)Call number: 658.81203321 UPP. Place hold Add to cart (remove)
	220.	No cover image available Customer relationship management:The botton line to optimising your ROI. by Anton, Jon and Petouhoff, Natalie L Material type: Text; Format: print ; Literary form: Not fiction Publication details: Pearson Education Asia Pvt. Ltd 2002 Availability: Items available for loan: (1)Call number: 658.812 ANT. Place hold Add to cart (remove)

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