Service Management operations, strategy, information technology

By:

Fitzsimmons, James A; Fitzsimmons, Mona J,; Bordoloi, Sanjeev

Material type: Text

TextPublication details: Chennai McGraw Hill 2014Edition: 8Description: xviii, 524p. PbkISBN:

978-9353161149

Subject(s):

Services Management Service industries--Management

DDC classification:

658.04 FIT

Summary: This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.04 FIT (Browse shelf(Opens below))	Available		B2867
Books	H.T. Parekh Library	GSB Collection	658.04 FIT (Browse shelf(Opens below))	Available		35643

Gratis

This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry

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