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Customer-inspired quality: looking backward through the telescope
Material type:
TextPublication details: 1996 Jossey-Bass Pub San FranciscoDescription: xv, 126pISBN: - 0-7879-0346-9
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Books
|
H.T. Parekh Library | GSB Collection | 658.562 SHA (Browse shelf(Opens below)) | Available | 25594 |
4794 dt 22/12/02
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