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1.
Services marketing people technology, strategy by
Edition: 7
Material type: Text Text
Publication details: New Delhi Pearson 2011
Availability: Items available for loan: (1)Call number: 658.804 LOV.
2.
Services marketing people technology, strategy by
Edition: 7
Material type: Text Text
Publication details: New Delhi Pearson 2011
Availability: Items available for loan: (2)Call number: 658.804 LOV, ... Not available: : Withdrawn (1).
3.
Service management and marketing : customer management in service competition by
Edition: 3
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Wiley India 2012
Availability: Items available for loan: (1)Call number: 658.8 GRO.
4.
Service management and marketing : customer management in service competition by
Edition: 3
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Wiley India 2012
Availability: Items available for loan: (1)Call number: 658.8 GRO.
5.
When America does it right : case studies in service quality by
Edition: -
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Georgia Industrial Engineering 1989
Availability: Not available: : Lost (1).
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