Total relationship marketing /

Gummesson, Evert

Total relationship marketing / Total relationship marketing: marketing management, relationship strategy, CRM, and a new dominant logic for the value-creating network economy Evert Gummesson - 3rd ed. - London Routledge 2012 - xiv, 376 p, ill. ; 25 cm.

Atlantic
3012893/01
£ 48.99

9780750686334 (pbk.)


Relationship marketing.--Marketing--Management

658.812 GUM

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